Refund Policy:
At ClassySoul, we strive to ensure your satisfaction with every purchase. In the event that you are not entirely satisfied with your order, we offer a straightforward refund policy to provide you with peace of mind.
Eligibility for Refunds:
1. Refunds will be issued in the following circumstances:
- You received the wrong item compared to what was displayed in the online picture.
- The item received is damaged or defective.
2. To be eligible for a refund, the item must be unused, unworn, and in its original condition, with all tags and packaging intact.
3. Refund requests must be initiated within 48 hours of the delivery date as indicated by the tracking information.
Refund Process:
1. To request a refund, please contact our customer service team to notify us of the issue or call me on +91 7678489623.
2. Once your refund request is approved, we will provide you with an RA number along with instructions on how to return the item.
3. Securely package the item, including the original packaging and any accessories, and ship it to the address provided along with the RA number.
4. Once we receive the returned item and verify its condition, we will process your refund.
5. Refunds will be issued to the original method of payment used for the purchase.
Refund Timeline:
1. Please allow 5-7 business days for the refund to be processed after we receive the returned item.
2. The time it takes for the refund to appear in your account may vary depending on your financial institution.
Non-Refundable Items:
1. Certain items may not be eligible for refunds, including:
- Items that are not in their original condition or are missing parts.
- Items returned beyond the specified return period.
2. We reserve the right to refuse refunds on items that do not meet the eligibility criteria outlined in our refund policy.
If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with every purchase.
Thank you for choosing ClassySoul for your shopping needs. We appreciate your business!
At ClassySoul, we strive to ensure your satisfaction with every purchase. In the event that you are not entirely satisfied with your order, we offer a straightforward refund policy to provide you with peace of mind.
Eligibility for Refunds:
1. Refunds will be issued in the following circumstances:
- You received the wrong item compared to what was displayed in the online picture.
- The item received is damaged or defective.
2. To be eligible for a refund, the item must be unused, unworn, and in its original condition, with all tags and packaging intact.
3. Refund requests must be initiated within 48 hours of the delivery date as indicated by the tracking information.
Refund Process:
1. To request a refund, please contact our customer service team to notify us of the issue or call me on +91 7678489623.
2. Once your refund request is approved, we will provide you with an RA number along with instructions on how to return the item.
3. Securely package the item, including the original packaging and any accessories, and ship it to the address provided along with the RA number.
4. Once we receive the returned item and verify its condition, we will process your refund.
5. Refunds will be issued to the original method of payment used for the purchase.
Refund Timeline:
1. Please allow 5-7 business days for the refund to be processed after we receive the returned item.
2. The time it takes for the refund to appear in your account may vary depending on your financial institution.
Non-Refundable Items:
1. Certain items may not be eligible for refunds, including:
- Items that are not in their original condition or are missing parts.
- Items returned beyond the specified return period.
2. We reserve the right to refuse refunds on items that do not meet the eligibility criteria outlined in our refund policy.
If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with every purchase.
Thank you for choosing ClassySoul for your shopping needs. We appreciate your business!